Customer Care Specialist (Full Time)

Role overview

Explore this customer support opportunity in Southfield, MI. Respond to customer needs and help resolve service questions. Evaluate systems or components through testing and validation.

What the role involves

• Respond to customer needs and help resolve service questions.
• Evaluate systems or components through testing and validation.

Qualifications

• Relevant experience: 2+ years, as specified for this role.
• Background in assisting customers and resolving their needs.
• Experience designing digital products or user experiences.
• Careful attention to the accuracy of work.
• Clear communication and effective working relationships.
• Availability that fits the stated operating schedule.

Additional strengths

• Relevant automotive, service or mechanical experience.