Service Onboarding Training Specialist (Automotive Aftersales)

Role overview

Explore this automotive sales support opportunity in Southfield, MI. Track parts availability and maintain inventory records. Respond to customer needs and help resolve service questions.

What the role involves

• Track parts availability and maintain inventory records.
• Respond to customer needs and help resolve service questions.
• Create or refine video, animation or motion content.
• Support team development through coaching or training.

Qualifications

• Relevant experience: 3-5 years, as specified for this role.
• Background in assisting customers and resolving their needs.
• Relevant automotive, service or mechanical experience.
• Experience designing digital products or user experiences.
• Careful attention to the accuracy of work.
• Clear communication and effective working relationships.