Staff Quality Strategic Customer Lead

Role overview

Explore this quality control opportunity in Phoenix, AZ. Respond to customer needs and help resolve service questions. Support manufacturing or assembly processes.

What the role involves

• Respond to customer needs and help resolve service questions.
• Support manufacturing or assembly processes.
• Coordinate work across stages of product development.
• Review product or process quality and address discrepancies.
• Develop flows, prototypes or interaction concepts.
• Use data or reporting to assess results and guide decisions.

Qualifications

• Relevant automotive, service or mechanical experience.
• Experience designing digital products or user experiences.
• Ability to organize project work and delivery.
• Ability to interpret information and use it in decisions.
• Clear communication and effective working relationships.
• Working knowledge of Excel.